शिकायत पत्र (Complaint Letter) लिखते समय किस बात का विशेष ध्यान रखना चाहिए? While writing a Complaint Letter, which of the following must be especially kept in mind?
Use of emotional and threatening language
Clear, factual, and polite description of the grievance
Writing in a humorous tone
Avoiding mention of dates and facts
सही उत्तर : 2