एक शिकायत पत्र (Complaint Letter) में क्या-क्या उल्लेख करना आवश्यक है? What must be mentioned in a Complaint Letter?
Only the name of the complainant
Specific details of the complaint, date, facts, and expected redressal
Informal anecdotes and personal stories
Only the solution demanded
सही उत्तर : 2